///ABCs of Food Service
ABCs of Food Service 2017-07-31T16:18:18+00:00

ABCs of Food Service



Elementary ABCs     Secondary ABCs

Elementary ABCs

The Food Service Department is committed to providing a healthy and nutritious breakfast and lunch to students. All Portage Public Schools students are eligible to participate in the breakfast and hot lunch program. Menus are distributed each month from your school or can be printed from the Portage Public Schools website.

Computerized POS System:

Portage Public Schools has a district wide computerized Point of Sale system that provides more accuracy in accounting for student’s balances and lunch choices. This system enables parents to view their child’s account history by logging onto www.sendmoneytoschool.com. You may also request a copy of your child’s account history from their schools kitchen staff or the food service office. When you send a payment for your child’s lunch or milk, it will show as a dollar amount of credit. The Food Group staff in your school will notify your child when their account balance falls below $5.00 so you may replenish the account. Parents may also sign up for e-mail notification when their child’s balance falls below $5.00. Please contact your schools kitchen staff to sign up. Students who are eligible for free and reduced meal benefits are required to use their food service account in order to take advantage of this benefit.

Payments:

Meals may be paid for by the month, week or day. No more than two lunches may be charged for the year. During the last two weeks of school, charging of lunches into the negative will not be permitted. Please put payments in a sealed envelope with your child’s name and student ID number on the front. Payments can be made by credit card, check, cash or money order. Please make sure to have your child’s name and/or student ID number on all checks or money orders. Checks or Money Orders should be made out to Portage Public Schools and can only be deposited for the entire amount, no change will be given to students. Counter / starter checks and checks drawn off of a business account cannot be accepted for payments of student meals. There is a $25.00 service fee on all returned checks. Parents may also place money on their child’s account with a credit card by logging onto www.sendmoneytoschool.com. Please note there is a $1 convenience fee for this service. (A money saving tip: save on the fee cost, place money on all of your children’s accounts at one time rather than individually so you are only assessed one convenience fee.)

Positive Balances:

Positive Food Service account balances at the end of the school year will automatically be applied to your child’s meals for the next school year.

Negative Balances:

When a student’s account is in the negative, a reminder note will be sent home to the parent through your child in their Friday folder. Students whose accounts continue to be in the negative will not receive their menu selection; instead they will be served an alternative cold sandwich and milk until the balance is paid in full.

Withdrawals:

Student accounts are not bank accounts. Money in the food service account is for food purchases only. Students are not allowed to withdraw money from their account at any time. If a student moves out of the district, parents may request in writing a refund of their money. A check will be prepared by the district and mailed to the address on file with the district within 30 business days.

Meal Benefits:

Through the National School Lunch Program, your child may be eligible for free or reduced meals at school. You may apply at any time during the school year. This benefit is based solely on household income. Applications are available from the Food Service Department, your school office, or this website www.lunchapp.com. Students who are eligible for free and reduced meal benefits are required to use their food service account in order to take advantage of this benefit.

Sack Lunches:

Sack lunches are available for purchase from the Food Service Department for your child’s field trips. Meal benefit students may receive sack lunches at their current benefit rate. All lunches must be ordered 48 hours in advance and can be deducted from your child’s pre-paid balance or paid on that date. Request forms are available through the school office, your child’s teacher, or this website.

Snow Days:

When school is cancelled due to inclement weather, the meal that was scheduled to be served on the snow day will be served on the next scheduled day of school.

Food Allergies:

If your child has a food allergy, please notify your school and the Food Service Department. Parents will be asked to have their physician complete a Special Diet Request form and return that to the Food Service Department. The Director will then contact the parent to discuss and set up a meeting regarding your child’s allergy protocol. Keep in mind a doctor’s signature is required on this form. Information is available to be reviewed in our office containing the ingredients we use in our menu items as well as our new interactive nutrition website – Nutrilslice. http://portageps.nutrislice.com. Please contact Susan Livingston at 323-5155 if you would like to set up an appointment to review this information.

If you have any other questions, please contact your school cafeteria or the Food Service Department at 323-5155.

Secondary ABCs

Computer Point of Sale System:

Portage Public Schools has a district wide computerized Point of Sale system that provides more accuracy in accounting for student’s balances and lunch choices. This system enables parents to view their child’s account history by logging onto www.sendmoneytoschool.com. You may also request a copy of your child’s account history from their schools kitchen staff or the Food Service Office. When you send a payment for your child’s lunch or milk, it will show as a dollar amount of credit. Your school will notify your child when their account balance falls below $5.00 so you may replenish the account. Parents may also sign up for e-mail notification when their child’s balance falls below $5.00. Students who are eligible for free and reduced meal benefits are required to use their food service account in order to take advantage of this benefit.

Parents may also request restrictions be placed on their child’s account, such as a daily dollar limit, or type of food items allowed to be purchased. Simply log onto www.sendmoneytoschool.com and place your restriction on your child’s account. You may also fax, e-mail or mail your request in writing to the Food Service Office, and we will implement the restriction within 24 hours of receipt. Unfortunately we cannot accept verbal requests. Please contact us at 323-5155 for more information.

At the secondary level, students will use their ID cards or key their ID number into the pin pad to access any money that they have prepaid in their food service accounts. Use of ID numbers is required at all secondary schools. Students must have money in their food service account in order to use it. Students who are eligible for free and reduced meal benefits are required to use their food service account with a student ID number in order to take advantage of this benefit. All cash sales must also be tracked through the student ID number in order to prevent overt identification.

Charging Meals:

Students may charge up to two school lunches per year on their food service account. A la carte items are not permitted to be charged. If a student is more than $5.70 in the negative, they will not be allowed to charge any meals until their outstanding balance is paid in full. During the last two weeks of school, charging of lunches into the negative will not be permitted.

Meal Benefits:

Through the National School Lunch Program, your child may be eligible for free or reduced meals at school. You may apply at any time during the school year. This benefit is based solely on household income. Applications are available from the Food Service Department, the school office or this website www.lunchapp.com. Students who are eligible for free and reduced meal benefits are required to use their food service account in order to take advantage of this benefit.

Payments:

As a convenience, parents may pre-pay money on their child’s account. Students will be informed verbally when their balance is at $5 or less. Pre-payments may be for any denomination and can be made by credit card, cash, check or money order. Checks and money orders will only be deposited for the amount they are written, no change will be given to a student from a check. Checks or Money Orders can be made out to Portage Public Schools. Please make sure to have your child’s name and/or student ID number on all checks or money orders. Counter / starter checks and checks drawn off of a business account cannot be accepted for payments of student meals. There is a $25.00 service fee on all returned checks. Parents may also place money on their child’s account with a credit card by logging onto www.sendmoneytoschool.com. Please note there is a $1 convenience fee for this service. A money saving tip: save on the fee cost, place money on all of your children’s accounts at one time rather than individually so you are only assessed one convenience fee.

Withdrawals:

Student accounts are not bank accounts. Money in the food service account is for food purchases only. Students are not allowed to withdraw money from their account at any time. If a student moves out of the district, parents may request in writing a refund of their money. A check will be prepared by the district and mailed to the address on file with the district within 30 business days.

Negative Balances:

Students who have a negative balance on their food service account are not permitted to purchase any a la carte items. Negative balances need to be cleared up a.s.a.p. Student accounts that are in the negative at the end of the school year will not receive their report cards / diploma until all money has been paid in full.

Positive Balances:

Positive Food Service account balances at the end of the school year will automatically carry over into the next school year.

Food Allergies:

If your child has a food allergy, please notify your school and the Food Service Department. Parents will be asked to have their physician complete a Special Diet Request form and return that to the Food Service Department. The Director will then contact the parent to discuss and set up a meeting regarding your child’s allergy protocol. Keep in mind a doctor’s signature is required on this form. Information is available to be reviewed in our office containing the ingredients we use in our menu items as well as our new interactive nutrition website – Nutrilslice. http://portageps.nutrislice.com. Please contact Susan Livingston at 323-5155 if you would like to set up an appointment to review this information.

If you have any other questions, please contact your school cafeteria or the Food Service Department at 323-5155.